Step 2: Clear the cache and data of the Email app However, if the problem still occurs even in safe mode, then do the next step. Tap the desired application in the default list or tap Menu icon > Show system apps to display pre-installed apps.From any Home screen, tap the Apps icon.If it doesn’t, then there’s a third-party app you need to find and uninstall as it’s interfering with your phone’s normal operation: While in this mode, try to open the Email app to see if the error still shows up. Release the Volume down key when you see ‘Safe Mode’.Safe mode will display in the bottom left corner of the screen.Continue to hold the Volume down key until the device finishes restarting.Immediately after releasing the Power key, press and hold the Volume down key.When ‘SAMSUNG’ appears on the screen, release the Power key.Press and hold the Power key past the screen with the device name.We just have to know if third-party apps have something to do with this problem, so this is the best thing to do for now. That said, here’s what you should do: Step 1: Boot your phone in Safe mode and open Email Troubleshooting: Based on your description, it appears to me like the problem has something to do with the settings of your email, although it’s also possible a third-party app is also causing it. Not sure what’s happening, I don’t want to mess up my phone even more especially that I have a lot of emails. When I tap on it, the phone may spend about a minute trying to connect to the servers but in the end, the error shows up. I have an issue with my phone as it keeps saying “Unfortunately, Email has stopped” whenever I try to open the app. Troubleshooting Galaxy J3 with “Unfortunately, Email has stopped” error
#Mailplane 3 error still showing red notification android
Should you need further assistance from us, fill up our Android issues questionnaire and hit submit. Try to find problems that are similar with yours and use the troubleshooting procedures or solutions we suggested. So, if you own this great phone and are currently having issues with one of the apps, then continue reading below as this post may be able to help you.īefore we jump right into our troubleshooting, if you have other issues, drop by our Galaxy J3 troubleshooting page for we have already addressed many issues with this phone since we started supporting it. We will try to rule out one possibility after another until we know what the problem is all about, what’s causing it and what needs to be done to fix it. I will walk you through in troubleshooting your J3 with the “Email has stopped” error. I will tackle this problem in this article and the focus of our troubleshooting is the Samsung Galaxy J3, an entry-level smartphone that received quite satisfactory reviews from its users. More often than not, this error is a representation of an app problem but there were cases that prove otherwise. The error message “Unfortunately, Email has stopped” is a notification that the app has crashed.
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